The electronic repair industry has been plagued for years with operators using questionable business practices. It always seemed strange to me that people in any industry would disregard what I consider one of the fundamental rules of doing business. You have to do what you say you are going to do, period. This is a concept so simple that you would think that everyone would be doing it. Sadly, it seems there are few companies left that understand that if you want to stay in business you have to do it right. It's very simple really. You do what you say you are going to do. Reputation is everything! Saying we are going to do something means that we will do it. Doing it right is what business the old fashioned way is all about.
If you are a Cellular dealer reading this then you know that the majority of cellular retailers in Canada do not have service departments. Service departments are an expense only the largest of the cellular retail chains can afford. You need a significant amount of repair volume to justify the expense of the diagnostic equipment and the trained personnel required to operate a repair facility. Service facilities need to be constantly reinvesting in training and equipment to meet changing technology. The retailer without access to a service department has limited options available to offer your customers requesting a repair. Let Cellfix give you a competitive advantage with the opportunity to offer your customers a repair option. Remember volume discounts are available to you, please contact us for further info.